Booking validation :

all reservations must include a credit card number , expiration date cryptogram and approximate time of arrival of customers.

Non-refundable rate :
Any holiday booked with discount to stay non changeable and non refundable, pre-authorization will be made and you can pay in full on site to benefit from discounts provided.
These stays are not refunded in case of cancellation, no-show or early departure.
      · – 10% discount on the best available price for any confirmed reservation and paid on booking
      · A city tax not included in the amount of 1.10 euros per person per night will be collected by the hotel upon departure

Cancellation by the client:

if canceled or modified up to 2 days before date of arrival, the hotel does not charge . If canceled or modified later or no-show, the establishment requires 100% of the first night .

Arriving time :
we will welcomme you between 16h and 20h

Departure time :
Bedrooms have to be free later at  11h30.

Capacity :

This contract is established for a specific number of people . If the number of clients exceeds this number, the Directorate is entitled to refuse the additional customers. This refusal can not be considered a modification or termination of contracts with the Directorate initiative. In case of guest’s departure , no refund can be considered.

Lifestyle, use of premises

The respect of a certain lifestyle is asked all customers to ensure the peace and comfort of the place. In addition, it is requested not to smoke in the rooms. The customer also agrees to make the rooms in perfect condition at the end of the stay and to declare and financially assuming any possible degradation he may be responsible. Children evolving by the pool are the sole responsibility of their parents. According to the law of 6 January 1978 you have the right to access and correct the data. Hotel Les Arcades is committed not to pass the information you have provided it to other companies or organizations.